FLW Distributors
FLW Distributors
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Terms and Conditions

 

Please read these Terms and Conditions carefully before using our website.


1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this website. 


2. Website Use

You may use this website for the purpose of browsing and purchasing garage door parts. Any other use of this website, including but not limited to scraping, data mining, or unauthorized access, is strictly prohibited.


3. Product Information

We make every effort to ensure that the product information on this website is accurate and up-to-date. However, we cannot guarantee that all product descriptions, pricing, or other content is error-free.


4. Orders

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.


5. Pricing

Prices are subject to change until order is confirmed.


6. Shipping

Shipping charges will be calculated at checkout. We are not responsible for delays caused by shipping carriers. Springs not eligible in free shipping offers.


7. Returns

Please refer to our Return Policy for specific details regarding returns.


8. Limitation of Liability

In no event shall we be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of this website or the products purchased through it. 


9. Intellectual Property

All content on this website, including but not limited to text, images, and logos, is protected by copyright and other intellectual property laws. 


10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. 

Return and Refund Policy


  • Notification: If you receive a damaged item, you must notify our customer service team within 2 business days of delivery. Please include clear photos of the damaged item and packaging for our reference.
  • Return: Once your claim is verified, we will provide you with a prepaid shipping label to return the damaged item.
  • Replacement or Refund: Upon receipt of the returned item and verification of damage, we will offer you a replacement or a full refund, including shipping costs.


Please Note:


  • We cannot accept returns for damaged merchandise after the 2-business-day notification period.
  • Items must be returned in their original packaging with all included accessories.
  • We reserve the right to deny a return or refund if the damage appears to be caused by misuse or neglect.


If you have any questions or require further assistance, please contact our customer service team at info@fl-wd.com.


Disclaimer: Return & refunds only apply to merchandise damaged in shipping. All other sales final.

Copyright © 2024 FLW Distributors - All Rights Reserved.

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